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Summarize this call with Maria and draft her follow-up.
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summarize

THE SUMMARY

The client said:

Maria Gonzalez called concerned about her recent Medicare Advantage Annual Notice of Change (ANOC) letter.

Her primary requirement is keeping Dr. Patel at Hoag Hospital in Orange County in-network for next year.

She also needs to ensure her daily prescriptions, specifically Lisinopril, remain covered with low or zero co-pays.

verified

MATCHING POLICIES

Anthem MediBlue

Anthem Blue Cross

Dr. Patel IN-NETWORK $0 LISINOPRIL COPAY

SCAN Classic

SCAN Health Plan

Dr. Patel IN-NETWORK

Aetna Medicare Advantage

Aetna

Dr. Patel IN-NETWORK
mail

DRAFTED FOLLOW-UP

TO: maria.gonzalez@email.com
SUBJECT: Your Medicare Advantage options for next year

Hi Maria,

It was great speaking with you today about your ANOC letter. I've found a few plans that ensure Dr. Patel at Hoag Hospital remains in-network for you.

I recommend we look closely at Anthem MediBlue, as it covers your Lisinopril with a $0 copay. Let me know when you have time to review these options.